Hi
I have a button that triggers automation
On my account the button works correctly
on the accounts of my collaborators
By clicking on the button the automation does not even trigger
I have an error message displayed: an error has occurred
I don't understand problem
The button works on my account and does not work for my collaborators even though it is the same interface
thank you for helping me it's very important
here is the screenshot which shows that on my account the button works
+18What does the automation do? Do the other collaborators have the same permissions as you? E.g. are you all Creators?
If the automation creates or updates fields, do you have any table or field specific permissions set?
What does the automation do? Do the other collaborators have the same permissions as you? E.g. are you all Creators?
If the automation creates or updates fields, do you have any table or field specific permissions set?
hi thank you for your response
for the rights, these collaborators are publishers this is the first time that this has happened on this automation
with other automation it works correctly
NB: the automation does not even trigger
attached the video which explains the problem
+18hi thank you for your response
for the rights, these collaborators are publishers this is the first time that this has happened on this automation
with other automation it works correctly
NB: the automation does not even trigger
attached the video which explains the problem
Hmm, if you could DM me an invite to a duplicated base without records I could try to see what I can figure out? Sorry, I don't have any other suggestions!
Also, is your video supposed to have audio in it?
no the video is without sound
finally I noticed that the problem occurs every time I change the value of this field
for the other fields the error is not caused
finally I duplicated this field as a temporary solution and I added an action in the automation to update this field with the value of the duplicated field
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