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Introducing a new way to submit Airtable product ideas!

Introducing a new way to submit Airtable product ideas!
MaddieJ
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  • Community Manager
  • 136 replies

Hey Airtable Community! We're transforming how community members can share product ideas with Airtable. While our forums have long been home to product discussions and feature requests, we're introducing a more direct way to get your ideas to our product teams -- and what better way to do this than by using Airtable!

 

Our community plays a vital role in influencing product development, and we’re excited to hear your ideas in this more streamlined way. Whether it’s a small, quality-of-life improvement or a game-changing feature, every submission helps us build a better Airtable experience for you.

 

How do I submit my idea?

Submit your idea via the Product Ideas submissions form.

 

Why the change? How does the new process work?

We’ve redesigned this process based on feedback from both our Community and the Airtable product team — and we’ve created a process that ensures (1) each user’s ideas are surfaced directly to the right people and product teams at Airtable and (2) your ideas are embedded directly into our product team’s workflow for streamlined review & action.

 

While we can’t guarantee ideas will be implemented, we review all feedback and will share trends in regular updates back to the community. This new process includes:

 

📄 An Airtable form built directly into Airtable’s core product development tracking system — so community members have their ideas added into the same system that tracks all product initiatives.

 

🤖 AI support in categorization and routing, ensuring that all ideas are attached to the right area of the Airtable product, surfaced to the right product teams, and enabling streamlined reviewal and action.

 

🔄 A new Community Announcement post series called “Product Playback” where our product teams will share feedback trends and patterns on a consistent cadence, alleviating any ambiguity into what, where, and how the community influences our product roadmap.

 

How can I write really good feedback? How does Airtable evaluate submissions?

While we review all feedback, it’s important to capture both the solution you envision (the “why” behind your submission”), the underlying problem it's solving, and its impact (the “so what…” justification).
 

Examples of Bad vs. Good vs. Great submissions:

Bad ❌

Good ✅

Great 🏆

"I need PDF exports."

"Our team generates over 50 dashboards every month for board reports, and manually converting them to PDFs is time-consuming and error-prone. 

 

A built-in PDF export feature would save us hours of work and reduce mistakes. We’re also evaluating Competitor X, which offers this functionality, so this is a key factor in our renewal decision."

"We rely on Airtable dashboards to share performance reports with leadership, but we have to manually take screenshots and format them into PDFs. This process takes 10+ hours per month per Analyst and introduces errors when copying data. For example, last quarter, user error led to a formula field not fully displaying in a screenshot, leading to an incorrect revenue projection being shared with our executive team.

 

A native ‘Export to PDF’ option that preserves dashboard layouts and formatting would streamline reporting, improve accuracy, and make Airtable a more viable long-term solution for us. Other tools we’ve either used and/or evaluated, like Competitor X, already have this feature, and it’s something our leadership team expects."

 

Consider the following tips for submitting effective ideas:

  • One idea at a time. Keep each submission focused on a single request. If you have multiple ideas, submit them separately so they can be individually considered.
     
  • Be specific. Clearly describe your use case, the pain points this solves, the workflows it accelerates, or the value it creates. The more details, the better!
     
  • Protect sensitive data. Do not include proprietary or sensitive information in your message or screenshots. Include all context in your submission, as the product team will not be able to access your base.

How does Airtable close the loop on submitted ideas?

Airtable’s product team will deliver quarterly Product Playback posts on our Announcements board, which will summarize the emerging trends and patterns from submitted ideas right in the Airtable Community.

 

What happened with all of the previously submitted ideas?

Don’t worry — all of the historical data from the old Community Product Ideas board have been migrated into our product development tracking system, and are viewable here for your visibility. Our team has categorized all of these ideas and identified themes of the feedback, and will incorporate this into our first Product Pulse of the year.
 

What is this the purpose of the new “Product Discussions” forum? With the Airtable Product team answer to product feedback on this board as well?

This Product Discussions forum is for the Airtable Community to discuss Airtable more broadly. Think: collaborative ideation, corroborating similar requests and strengthening impact, and drafting ideas for submission. Posts here will be monitored by the community team for compliance with our Community Guidelines, but posts will not be escalated to the Airtable product team. Be sure to use the feedback form for official product idea submissions.

Did this topic help you find an answer to your question?

2 replies

kuovonne
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  • Brainy
  • 5987 replies
  • March 13, 2025

Thank you for describing the new process for submitting product ideas.

Will community members be able to see what product ideas have been submitted? Being able to view and reply to product ideas had several benefits.

  • People could “plus 1” an existing product idea to show additional support for the idea, even if they would not have come up with the idea on their own.
  • It can be difficult to remember which product ideas one has already submitted. Being able to search existing product ideas makes it easier to avoid duplicate submissions, or a missed submission when incorrectly thinking it might have been submitted already.
  • Several product suggestions come from people who do not realize that there is a current workaround. Being able to comment on product ideas with these workarounds helps solve their immediate problem faster than waiting for the product idea to be implemented. 

If we have any favorite product ideas listed on the legacy page, is it okay to resubmit the idea using the new form?


gaston
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  • Known Participant
  • 16 replies
  • March 14, 2025

This is great news ​@MaddieJ!! Adding to ​@kuovonne’s comment, I'm curious - will there be any way for users to track the status of submitted ideas (like "under review" or "planned for future release")? This would help users understand where their suggestions stand in the development pipeline.


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