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Question

Are commenters really free on Business plan? Trying to confirm before switching


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Hi everyone,

I’m currently on the Team plan, and I was under the impression that commenter users were free. But after adding someone as a commenter, I noticed in the workspace settings that they were listed under billable users. That confused me, so I started searching the community — and I found posts confirming that commenters are billed on the Team plan.

I'm now exploring other options, and I came across this in the Airtable support documentation for the Business plan:

“The following collaborator permissions on the self-serve Business plans are billable:
Editor, Creator, Owner.”

What I’m trying to confirm is:
👉 Is this 100% accurate – that on the Business plan, I would only be billed for Editors, Creators, and Owners, and that Commenters and Viewers are free?

In my case, I’m the only Editor/Owner, and I just need to invite a few commenters, who would only access the base through Interfaces (they don’t need full base access).
So the difference in pricing would be significant, and I want to make sure I understand how this works before switching plans.

I’ve already seen this explained in Airtable’s support article (link), but I’d still love to hear from someone who has first-hand experience with the Business plan — just to be 100% sure before I switch.

Thanks so much for any help or confirmation!

2 replies

ScottWorld
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  • Brainy
  • 8751 replies
  • March 25, 2025

@Heticky 

That’s right. It’s very odd, but Business Plans and Team Plans treat commenters completely differently.

Team plans charge for commenters but Business plans don’t charge for commenters.

Hope this helps! If you’d like to hire the best Airtable consultant to help you with anything Airtable-related, please feel free to contact me through my website: Airtable consultant — ScottWorld


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  • Author
  • New Participant
  • 1 reply
  • March 25, 2025

@ScottWorld 

Thank you for confirming the information. Thanks a lot, and have a great day! 🙂


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