Hi everyone,
I’m currently on the Team plan, and I was under the impression that commenter users were free. But after adding someone as a commenter, I noticed in the workspace settings that they were listed under billable users. That confused me, so I started searching the community — and I found posts confirming that commenters are billed on the Team plan.
I'm now exploring other options, and I came across this in the Airtable support documentation for the Business plan:
“The following collaborator permissions on the self-serve Business plans are billable:
Editor, Creator, Owner.”
What I’m trying to confirm is:
👉 Is this 100% accurate – that on the Business plan, I would only be billed for Editors, Creators, and Owners, and that Commenters and Viewers are free?
In my case, I’m the only Editor/Owner, and I just need to invite a few commenters, who would only access the base through Interfaces (they don’t need full base access).
So the difference in pricing would be significant, and I want to make sure I understand how this works before switching plans.
I’ve already seen this explained in Airtable’s support article (link), but I’d still love to hear from someone who has first-hand experience with the Business plan — just to be 100% sure before I switch.
Thanks so much for any help or confirmation!