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New: Trigger automations with emails to find insights in your inbox

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baehr
Airtable Employee
Airtable Employee

Hey Airtable community!

As of today, you can now trigger automations when you receive an email, so you can turn your inbox into insights! 🎉 

You can use automations to extract data such as the content, sender, and even attachments. Then use AI and automations to analyze and take action on that data. 

This highly-requested feature allows you to turn unstructured email content into a clean data set that your organization can actually use to power workflows and make decisions. 

For example, product teams constantly receive valuable customer feedback over email. But what happens to it? Is the same request being received from several customers? Did anyone close the loop? Now, you can track feedback received via email, extract insights, and close the loop. 

 

Inbox to Insights graphic.png

 

How does it work? 

  • Check out the support article to learn more about how to set up the new email trigger. 

When is this rolling out? 

  • It’s live now! 

What plans is this rolling out to? 

  • Business and Enterprise Scale. 

We want your feedback!

  • As always, your input is invaluable to us. Please share your thoughts, questions, and ideas about this new capability in the comments. We're excited to see how you leverage linked records in your synced tables to do even greater things with Airtable!
2 Comments
Tyler_Thorson
6 - Interface Innovator
6 - Interface Innovator

Excellent news!
This will massively simplify processes for several of my clients.
Looking forward to trying this out.

Edit:
Seems to work great!
Note to anyone trying this out, you need to send a test email to the trigger in order to use many of the outputs of the trigger in the setup.
Maybe that's obvious to some people but it wasn't to me.

 

 




DisraeliGears01
7 - App Architect
7 - App Architect

This sounds absolutely awesome, but can we poor Team plan peons get access to these useful features too?

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