actionable slack message user that took action

[Ben_Crouch]

Hello,

I am using actionable messages in slack to approve or deny purchase requests, holiday requests etc. Usually when I use interfaces for this I have buttons which update a field with the user who approved the request. I'm not sure how to replicate this using the slack actionable messages. There seems to be a token for 'user that took action' but I can't get it to populate either a user field or a text field with anyhting

[TheTimeSavingCo]

As a data point, I was able to get this data to show up:

The user data's going to be Slack data and might not be a one to one match to your Airtable data.  Assuming the user's Slack email and their Airtable email are a one to one, try putting the email address into the User field:

If they're not one to one, you're going to need a table where you map the user emails / Slack IDs to the appropriate user in Airtable I'm afraid

[Ben_Crouch]

This is odd because I tried a couple of these tokens to update a text field in AT but it didn't work. It also says 'processing' on all the items I have 'approved' 'denied' - the status updates as I asked it to, but not the post back of slack data. Odd

[TheTimeSavingCo]

Hm yeah that's weird.  In your shoes I'd try creating a brand new base and testing the automation there to see if it was the base, and then test it with a different Slack workspace if that didn't help