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Aug 25, 2021 08:37 AM
Question says it all; seems pretty clear there’s no built-in feature for it, but has anybody figured out a scripting solution or field patch to handle it in the meantime? Would prefer to not have empty emails sent out to my team.
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Sep 01, 2021 11:53 AM
Don’t know if you ever found an answer. I will be trying this shortly: Found Records = 0 script
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Sep 01, 2021 12:18 PM
This is excellent! Unfortunately probably won’t work in my case; I have the same trigger sending off multiple digests, so an error early on might prevent actual records from being sent.
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Sep 01, 2021 12:33 PM
Was worth a shot. :slightly_smiling_face:
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Oct 15, 2021 03:06 PM
I have the same use case. This would be a great enhancement.
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Oct 15, 2021 04:51 PM
An alternative is to use a script to send the email to a “junk” email address if no records were found. The advantage of this is that the automation continues to run and you do not get a failed automation message.
I offer a script that helps you change the email address in this case. This script is “pay what you want”, so you can get it for free if you like. You can see a demo here.
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