I am following the instructions here to be able to send slack DMs to our users. The use case is if we haven’t heard from them by a certain time of day, we want to send them a friendly reminder to check in. I have a view setup with the list of users who have not yet filled in an update for the day which I am using for this.
So in the automation, the trigger is not when a record enters view, but rather on a schedule, say every day at 11am. We expect there will be multiple people that this will apply to, so I’m not working with an individual record as the example support article does, but rather a list of records.
My automation currently look like:
Trigger - at a time
Find records - View1 (people who haven’t updated)
Condition: If Find>0 and I have their slackID, then
Send slack message
I’m unsure what to do on the last step because my dynamic usage for sending to userid & then building my friendly message body doesn’t work. It’s including all of the view contents. What I’d like it to do is execute the message for each person in the view, sending a personalized note to each one.
Is there a loop that I should be using in this case in automations? Or am I misusing the slack automation?