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Automation when submitting a form - IF THEN

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Krystal_Tobias
6 - Interface Innovator
6 - Interface Innovator

Hey all 

I've created an automation where when a form is submitted - a record is updated. However! Sometimes there isn't a record to update, so it needs to be created first. So I need to create a process like this:

WHEN a form is submitted AND record exists UPDATE it. 
IF record doesn't exist CREATE it

But the automation is getting stuck on the first part and fails to run into the second. I've taken a screen shot to show what I mean. How can I fix this?

Thanks!

Screenshot 2023-11-16 112910.png

1 Solution

Accepted Solutions
Sistema_Aotearo
8 - Airtable Astronomer
8 - Airtable Astronomer

Put another conditional action "If Airtable Record ID is NOT empty". Then drag the update action into that new conditional block.

This way, the automation will first check to see if empty before knowing whether to Create or Update

Let me know if this helps.

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1 Reply 1
Sistema_Aotearo
8 - Airtable Astronomer
8 - Airtable Astronomer

Put another conditional action "If Airtable Record ID is NOT empty". Then drag the update action into that new conditional block.

This way, the automation will first check to see if empty before knowing whether to Create or Update

Let me know if this helps.