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Automation will not turn on

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PeterMARR
5 - Automation Enthusiast
5 - Automation Enthusiast

I have an automation that sends an email out after a form is submitted. It was working fine when I created it. I turned it off a few days ago to do some testing. When I tried to turn it back on today it wont go on. I keep getting a red triangle with a ! in it next to the automation name.

I tried to recreate the automation which did not work either. I then took away the email step and I was able to turn on the automation. With it turned on I added the email step back and now the automation will not let me update. I click update and within 5 seconds the bar asking me to update is back.

4 Replies 4
PeterMARR
5 - Automation Enthusiast
5 - Automation Enthusiast

I figured it out. Not sure what the issue was but it had something to do with the text in the email. 

Very strange considering the original automation worked before turning it off.

RonniEloff_VKDe
7 - App Architect
7 - App Architect

Can you take a picture of the different steps so we can see what's up?

Thanks for getting back to me. I fixed the issue. 

If you would still like a picture I would be happy to send it.

Hi, I'm having the same issue with my automations and I can't figure out what the problem is. Do you remember what you changed in the text of the email to get it to work?