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Automations problems

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theau
4 - Data Explorer
4 - Data Explorer

Hello,
We are the company La Nouvelle École, We use Airtable and our old plan was limited to 5,000 automations.

As we were going to exceed the limit, we moved to the next plan by buying the next higher offer on March 20th. The next plan was 50,000 automations.

And the problem is that the total automation bar remained on the old model.

So this problems has stopped our automation system. 

Someone knows to fix this problems ? 

1 Reply 1
Vic_Airtable
Community Manager
Community Manager

Hi there!

 

I see that you opened up a ticket with our support team regarding this. You should have received a note from support regarding this. They should be able to help you get to the bottom of why you are reaching the limit!