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Jan 10, 2023 12:54 AM
Recently, we found that Date field has "Time Zone" option. Therefore, we set the time zone as "Asia/Seoul" of the date field and we got rid of another converted time field since it is not necessary any more.
However, the problem occurs when we send an automated email using this date field.
Do we need to make another field which has the converted time to show correct time in Automation, or is there a way to show a correct time in Automation with the specified time zone in the field?
Jan 10, 2023 11:23 AM
What Automation trigger are you using that triggers the event of sending an email, and how is it configured?
Jan 11, 2023 05:35 PM
Thanks. Here are the brief of my Automation (Review of today's training events):
1. Automation trigger: At a scheduled time (every week)
2. Action 1: Find records
where start_date is on or before today and end_date is on or after today
3. Action 2: Send an email
I attached screenshots of the field setting, and automation settings. Please help.