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Email Automation TO: Not letting me select the Users email

Topic Labels: Automations
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laro41
4 - Data Explorer
4 - Data Explorer

Hello,

I have an automation set up to remind salespersons that an incoming job is scheduled and ready. Everything works except when I try to send the automated email the Salesperson field is not inputting their email and the configuration is not allowing me to select email. Please see attached. 

laro41_0-1709832427848.png

As you can see.. in the Account field I have a valid email

laro41_1-1709832492641.png

 

 

1 Reply 1

Hmm...this automation is triggering from another table that has a linked field to "Salespersons" I'm assuming?  If so, could you try adding a lookup field to that table that displays the emails from "Salespersons", and then using that lookup field in your automation?