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Re: Email input failed with "The 'To" input is empty'

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errkhealth
4 - Data Explorer
4 - Data Explorer

Hi community,

I’m building up automation with Gmail sending records to the mail address of the person who filled out the form.

I used the Rollup field to pull the email address from the other table. I’ve run 50+ times testing trigger
and all the steps which showed no error, but it never succeeded while actually performing the automation after submitting the form. I’ve also tried to delete and rebuild automation for 3 times but still in vain. I also assured that every cell of mail is not empty.

截圖 2022-07-06 下午12.58.38
截圖 2022-07-06 下午12.55.45
截圖 2022-07-06 下午12.55.28
截圖 2022-07-06 下午12.56.37

I attached some screenshots of the condition. Is there any suggestion to fix the problem?

Much appreciated!

1 Solution

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TheTimeSavingCo
16 - Uranus
16 - Uranus

Hi errkhealth, hmm, how are you populating the UserId field?

Maybe your email automation is running before the record is linked?

See Solution in Thread

1 Reply 1
TheTimeSavingCo
16 - Uranus
16 - Uranus

Hi errkhealth, hmm, how are you populating the UserId field?

Maybe your email automation is running before the record is linked?