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Hi, 

Wanted to check if airtable had automation enabled for email requests (sent by customers on a distribution list) received to be converted to a case/record for follow-up for client services?

Need to check if the 'email to case' conversion capability is feasible in airtable?

Thanks!

 

Can you expand what you mean by "email to case"? 

Are you trying to create a new record in Airtable when an email is received? Depending on how your email system is setup, you can setup a Make.com scenario to create the record in Airtable when when an email is received.


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