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‎Feb 05, 2024 12:06 PM
Hi,
Wanted to check if airtable had automation enabled for email requests (sent by customers on a distribution list) received to be converted to a case/record for follow-up for client services?
Need to check if the 'email to case' conversion capability is feasible in airtable?
Thanks!
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‎Feb 05, 2024 01:31 PM
Can you expand what you mean by "email to case"?
Are you trying to create a new record in Airtable when an email is received? Depending on how your email system is setup, you can setup a Make.com scenario to create the record in Airtable when when an email is received.