Forms always create a new record. They never directly update an existing record. You can add in an automation to update the original record. I usually use a hidden prefill of the original record ID to make identifying the original record easier.
Forms always create a new record. They never directly update an existing record. You can add in an automation to update the original record. I usually use a hidden prefill of the original record ID to make identifying the original record easier.
Yeah, that’s what I thought of doing. How did you add the original record id to the link? Was it by creating a new formula field that shows the record ID and adding that column as prefill?
Yeah, that’s what I thought of doing. How did you add the original record id to the link? Was it by creating a new formula field that shows the record ID and adding that column as prefill?
That way works. Or you can use RECORD_ID()
in the formula that generates the prefilled url.
That way works. Or you can use RECORD_ID()
in the formula that generates the prefilled url.
Thanks, that worked for me.
That way works. Or you can use RECORD_ID()
in the formula that generates the prefilled url.
Hey @kuovonne , there is a problem with the method you said where I use automation to update the original row.

I thought this method would not create a 2nd row when someone submits a response but it did anyway.
What could I do to delete the row that is created when someone submits a form and only have the original row or not create a row at all when someone submits a form but only update it through automations.
Hey @kuovonne , there is a problem with the method you said where I use automation to update the original row.

I thought this method would not create a 2nd row when someone submits a response but it did anyway.
What could I do to delete the row that is created when someone submits a form and only have the original row or not create a row at all when someone submits a form but only update it through automations.
As I said before, a form will always create a new record. You can then add in an automation to update the original record. Deleting one of the two records automatically is a little harder because there is no “delete record” action, but it can be done with a scripting automation. You can search these forums for more details.