We currently use Airtable for our content production processes. Right now, when a user submits a request to our intake form, it generates a record on the base, creates a Jira ticket, and sends a confirmation message to a shared slack channel, that links the Jira ticket and adds the Jira URL to the Airtable record.
It works great, and as we try to move people to an easier process, we want to continue to use that Slack message to communicate cross functionally about the specific request. However, I am wondering if there’s a way to link that slack message to the airtable base somehow via automation?
It would likely be the last step in the automation to update the record with the thread link. Is this possible? If so, has anyone accomplished this or know how you might?