Dear Airtable Community, I’m having an issue with assigning tasks in Jira an assignee from these leads in Airtable. The way my current automations work is every time I assign a status to a specific field, a task in Jira is created, already containing a lot of information from the record, Jira issue’s key is immediately saved back to the lead in Airtable, pretty neat system for us.
For some reason I cannot set-up this automation to also assign the issue to a collaborator in Jira, using the collaborator’s name in the “Assignee” column in Airtable. The automation setting only allows me to pick one name, in other words only “Static” value is allowed, not “Dynamic” as with other fields. How can I fix this?
Hey Adam, sorry for the long response. Indeed it seems like only Airtable can pull the assignee from Jira, but not the other way around. I’ll reach out to the airtable team, see what they say and update you once they responded to me