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Re: Trying to use "Email" field as recipient ("To" field) for automation, but getting error: The "To" input is empty

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LA_FoodShare
4 - Data Explorer
4 - Data Explorer

I’m pulling from a designated “Email” column, but I’ve also tried switching to a Single Line Text field, but it’s not working.

Not sure what the issue could be. :face_with_monocle:

Screen Shot 2021-01-17 at 2.12.10 PM

11 Replies 11

Scott already posted the solution to this issue.

  1. Make sure that the test record has a value in the “To” record.
  2. Retest the trigger.

After you test the trigger, you can expand the data for the test record to see the field values that will be used in the other automation steps.

Thanks @kuovonne !
When I intially set the automation, the email field was empty indeed, but I assumed that after I filled it the automation test would take that newly added data…but it didn’t.

I basically had to completely delete the automation and create it again, and then it worked.