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Twilio action started failing today

Topic Labels: Automations
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4 - Data Explorer
4 - Data Explorer

We had Twilio automation running perfectly sending sms to a phone field on every new record added to a base.

Today the automation started failing noting "Twilio reported an error while processing this action: An unexpected error occurred, please retry or contact Airtable support."

When looking in the Twilio console I don't see related errors in the error log.

Attached is a screenshot from the automations run history.

I am new to airtable, and not sure if there's some better way to report such cases. Would highly appreciate your help! 🙂

1 Solution

Accepted Solutions

Hi there! It sounds like this error may have been due to site instability with this particular integration that has since been resolved. Let us know if you're still experiencing any issues here; we'd be glad to dig further into this!

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1 Reply 1

Hi there! It sounds like this error may have been due to site instability with this particular integration that has since been resolved. Let us know if you're still experiencing any issues here; we'd be glad to dig further into this!