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URL generated by an automation failing when it is an updated file

Topic Labels: Automations
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Nacho_Puig
4 - Data Explorer
4 - Data Explorer

We have an automation to send an email when a record is not empty.

It works well when we set it for the first time in a new record, but when the attachment is deleted to place a new attachment, the automation generates a wrong URL for the new file and it causes a fail when sending the email in the automation.

Can anyone help me with the issue as it is causing big trouble to our company workflow?

Many thanks,

Nacho

1 Reply 1
Nacho_Puig
4 - Data Explorer
4 - Data Explorer

as an update, now it also works randomly when it is set for the first time.

I am very surprised/dissappointed that we still do not have an answer from Airtable after opening a ticket for it a week ago