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Using Outlook email automation with a shared mail box

Topic Labels: Automations
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Sophie_BELLEGO
4 - Data Explorer
4 - Data Explorer

Hi there ! 

I used to have automations running with an outlook connected email being a shared mail box. These kind of mail box doesn't have an outlook account (no password).

Since a year now, my automations are no longer working, I have to change every account connected with an exchange account with log in + password. So I tricked here and put a standard email address as connected account (mine) and use the option "send as" and there I put the shared mail box I work with.... still, I have an error message in all my automations saying I don't have the right to send on behalf of...but checking the exchange tenant, I do have these rights....can somebody help ??? How can we used shared mail boxes to send email automation from airtable ???

Capture d’écran 2023-05-12 093709.png

1 Reply 1
ScottWorld
18 - Pluto
18 - Pluto

@Sophie_BELLEGO 

No idea. Maybe try Make’s Outlook automations for your Airtable email automations?

There can be a bit of a learning curve with Make, which is why I created this basic navigation video for Make, along with providing the link to Make’s free training courses. There are also many Make experts hanging out there who can answer other Make questions.