I'm trying to set up an automation so an email is sent out to a client when their video's status changes to CLIENT REVIEW.
Specifying that wasn't a problem. However, when testing it, I keep getting an error message that the To field is empty. I've mapped it to a field containing an email address, and specified the exact record to use set to the correct Status, but keep getting this error. The token is set to pull the Value. I've tried the other options but get the same (non) result.
How do I get this to work?
Thanks