Account not upgrade

[Gabriela_Castil]

Hi, we paid for the Pro Account on Airtable yesterday ,the trial period was expired. However, the workspace shows we are on Trial. This is a problem because it is a big blocker for my project. Hope someone can help. Thanks!

[Bill_French]

Hi @Gabriela_Castillo, and welcome to the community!

Gabriela_Castillo:

Hope someone can help. Thanks!

This is something you should take up with support directly to get a fast response. The community has no sway in matters like this.