Attachments Not Working In Automations Using Outlook

[Bruce_Halliburt]

Hi, I have an automation which sends emails using the in-built Outlook integration. Sending plain email works fine, but I can’t seem to get it to send any attachments. While configuring the step which sends an Outlook email, I can specify a field in AirTable which holds a pdf file in the attachment section. However, when the email is generated no attachment is sent with the email. Is this feature working or is there something I need to do?

[Hannah_Wiginton · Accepted solution]

Hey Bruce!

Unfortunately, the Outlook integration does not support attachments at this time, according to the documentation. (scroll down to the FAQ at the very bottom)

Airtable Support

Outlook automation triggers

When building an Automation we offer several triggers that can be used with Outlook including: When a new email is received in Outlook Email When an event is created in Outlook Calendar When an ev...

You might consider the Send an email action instead

Airtable Support

Send an email Action

When building an Automation, you may choose the "Send an email" action. When the automation runs successfully, a corresponding email will be sent to selected email targets, containing the customiza...

[Bruce_Halliburt]

Ah thanks for the reply. Hopefully this will be implemented soon!

[Hannah_Wiginton]

Yeah, hopefully so! Attachments are pretty important.