Hello AirTable team,
Hope things are good. Our team recently decided to try using AirTable to automate a simple referral management process. The idea is super simple:
- We have an AirTable database where leads are managed
- We've created an interface on top of that database for partners to see status of their leads
- We've published a link to that interface so you can access it
The problem is, whenever our users are trying to work with that interface, they are always getting the "lost connection to the server" popup - which is "harmless" (i.e. if you ignore it - everything works just fine), but it looks "scary" enough for users not even to try to proceed. You can see that experience in an the demo video below —
Direct link to the same video: https://vimeo.com/928813339/43acd1bbd7
Do you guys have any idea what this could be? What is interesting, it doesn't seem to happen to "long-time Airtable users" — i.e., if you "test" with your existing user account (and don't go through the AirTable registration process) — this popup seems to appear less often, even though it still tends to appear.
Tested in 3 different browser types — Chrome, Safari & Firefox — this problem reproduces in all of them the same way.
Any ideas?
Regards, Max
