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Re: New beta: Topic Timer block

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Taylor_Savage
7 - App Architect
7 - App Architect

Hi everyone! My name is Taylor, I’m a new product manager at Airtable working on the Airtable platform. Super excited by all the work the team’s doing, and to work with and learn from everyone here.

But first - a new block!

Say you’re in a meeting with lots of topics to cover - Topic Timer lets you pick a Base collaborator as a moderator and shows a countdown timer to everyone currently in the base, and then when the timer’s up lets all active contributors vote for whether or not to continue discussing the topic.

topic-timer

Click here to join the beta. Once you click that link, the “Topic Timer” block will be available in the list of blocks when you go to install a block.

We’d love your feedback – please reply with thoughts and suggestions in this thread!

P.S. The source code is available here, so you can remix it if you’re in the custom blocks beta.

17 Replies 17

If the creation of the block and this thread prompts him to read your messages (both in this thread and across the board), then perhaps it was time well spent.

Taylor_Savage
7 - App Architect
7 - App Architect

Hi everyone! This post has, as they say, “blown up!”

Though I’m new to the community and some of the tone here is a little surprising, I’d certainly prefer a passionate community to an apathetic one. So please do keep the feedback coming. Posts are autoflagged for certain words and personal jabs, not for criticism of ideas. I promise I can take it!

On the frustrations expressed in this thread: I hear you. The team has been absolutely flat-out on improving, expanding, and, crucially, productionizing the product and platform. As someone just jumping in from the outside, I can’t stress enough how impressed I am with how much powerful, difficult work such a small number of individuals has been able to put out.

I think it’s clear though that the size and structure of our organization hasn’t yet caught up to the promise and potential of the product itself. A good problem to have - but a problem nonetheless.

The good news, perhaps: from my perspective, it’s clear we’re kicking into a different gear. The team is growing quickly, there’s a ton of internal energy, we’re building out a product organization, and we’re focusing. I hope you’ll start to see a shift. I expect you’ll keep me honest if you don’t.

From reading through this community forum and interviews with users as I’ve been ramping up, there are definitely some low-hanging fruit. But there’s also an immense breadth of potential features to work on, all of which are crucial to a subset of users. That is to me the challenge and beauty of Airtable - it’s so immensely flexible, the potential feature surface area is nearly infinite.

So my team’s focus in particular will be to make sure that these “invisible walls” of Airtable itself don’t hold back your ability as a user to set up exactly the workflow you want, or build any customization you want. With our limited resources, and in parallel with teams working to expand the features built into Airtable, we’ve been focusing in no small way on creating the platform capabilities for anyone to extend Airtable itself.

There are huge long-term/short-term tradeoffs to make here, and I’m sure we’ll make some mistakes in prioritization, which is certainly where we can use all of your help. I’m confident that the end-result will be far more empowering.

And finally, please rest assured that this specific block is not what I’ve been working on :slightly_smiling_face: . This was actually finished a few months ago as part of a project to get more open-source block examples out there, but never made it out to beta - I just took a couple minutes to post it. I promise we’re working on some bigger things!

Looking forward to staying in touch -

Taylor

If anything, I think this entire thread highlights what I’ve been feeling for a while:

  • I feel like the Airtable Team should do more community outreach and 2-way dialogues with users, especially the most valuable members of this (volunteer) community who have been providing the very best (free) technical support that people could ever hope for! :slightly_smiling_face: We are Airtable evangelists, but it feels like they have a closed ear to us.

  • I feel like the Airtable Team should prioritize bug fixes & fixing user interface problems, and then prioritize the important missing features that users have been requesting for years. For example, off the top of my head, something as simple as allowing the currency field to be used in another country (where they reverse the USA comma & period placements) seems to be a very quick fix & a high priority for our international users. Or something as simple as field values not getting cut off on the kanban view or in the linked record fields or anywhere throughout the system.

As I mentioned above, it often feels to me like Airtable has a “closed ear” policy to us, the valuable users (and true evangelists) of the product line.

An annual Airtable conference would also be valuable, so we could interact with the Airtable Team in person.

I’d like to point out that my criticisms of Airtable are meant to IMPROVE Airtable, so it can someday become a world-class product.

I honestly feel like this “Topic Timer block” came out of discussions that the Airtable Team must have had with one of their big enterprise users of Airtable. So it probably became a “pet project” for the Airtable Team, in order to appease this “one” enterprise user. It’s the only explanation that makes logical sense to me. As I look through the list of relatively useless blocks that could be removed from Airtable, I feel like it must have been the same thing with those blocks as well.

So, from an outsider’s perspective, it seems like YES, Airtable is listening to SOMEONE — but it’s the wrong set of people.

Oops, I posted that before I saw @Taylor_Savage’s reply above!

Thanks for posting your message, Taylor! :slightly_smiling_face:

Great to hear your positive feedback, and sorry for any negative tone in my messages above.

Great to hear that positive changes are coming to the Airtable Team’s approach to us + the product! :slightly_smiling_face:

I would love to be on the list of any users that you interview about their experience with the product. As an Airtable consultant, I work with dozens of companies at any given time that are using Airtable — so I really have my “ear to the ground”, as they might say.

I’m also working on a big public-facing Airtable project with a large publicly-traded corporation that I am not allowed to reveal publicly at this time, but I will be able to talk about it in November 2020! :slightly_smiling_face:

Welcome to the Airtable community @Taylor_Savage! Thanks for coming back and posting a longer introduction. We’re glad to have you here with us.

It’s also good to hear that the focus of your specific team is on reducing the “invisible walls” that limit the adoption of Airtable. Many of those invisible walls are discussed on these forums and the source of the frustration in this thread.

It’s also great that you are interviewing users. You haven’t said which users you’ve been interviewing, but if you want all users to feel valued, I encourage you to include a public method of getting structured feedback from everyone, so that no-one feels left out. It feels disenfranchising to hear that you are talking to users without having the ability to join the conversation. To quote a popular musical, many people would like to “be in the room where it happens”.

I’m not going to comment on this new block, not least because I haven’t used it, but, despite frustrations that users may have - and there will always be frustrations - my own view is that the frequency of releases and the usefulness of new functionality has been excellent in 2020. The scripting block, custom blocks, buttons and, now, automations are significant enhancements. Maybe the topic timer won’t hit the same heights, but overall I’d rate 2020 as a great year for Airtable as a product.

Yep. I wrote exactly this in a direct message with @Taylor_Savage. With a multi-year perspective, it’s not difficult to see and feel good about the progress.

And to be clear, I believe there have been many successes in the recent past (like 12 months). As such, don’t misconstrue my comments - I have great praise for the team and much of the progress of late has been significant and wise.

Taylor_Savage
7 - App Architect
7 - App Architect

Great to hear from everyone, really appreciate the convo.

It’s also great that you are interviewing users. You haven’t said which users you’ve been interviewing, but if you want all users to feel valued, I encourage you to include a public method of getting structured feedback from everyone, so that no-one feels left out. It feels disenfranchising to hear that you are talking to users without having the ability to join the conversation. To quote a popular musical, many people would like to “be in the room where it happens”.

Great call-out. Definitely something I’d like to do. Up until this point I’ve been reading existing user interviews that the team’s done in the past - but would absolutely like to learn from everyone here. I’m thinking a lot right now about how we structure these to make sure we’re getting broad and diverse feedback - but definitely expect a public request for interviews/feedback here in the near term.