Apr 21, 2021 11:54 AM
I’m using Zapier with Airtable and a New Record in Airtable trigger. The new record has an email address like d12345@…
Then I have a Find Record in Airtable action. There is a record with the email D12345@… - with a capital D.
The Find Record action doesn’t find anything.
Is there any way to make this work so that the Find Record action will match on similar strings like this?
Apr 21, 2021 01:39 PM
I contacted Zapier and they informed me this is a limitation of Airtable. Airtable only allows exact match searches at this time.
Apr 21, 2021 02:26 PM
Welcome to the community, @Dustin_Lange!
Yeah, from my own experiments, it seems like Airtable is very picky about capitalization.
You could create a formula field with this formula:
LOWER({Email Address})
This would convert your email addresses to all lowercase, and then you could search on that field with all lowercase letters.
Apr 23, 2021 05:14 AM
Thanks, Scott. That works great. I also used Formatter by Zapier to convert the original string to lowercase.