Skip to main content

Hi everyone, So glad to join the community. I’m new to Airtable and been trying to get this work for the last 3 days, but I’m hopeless right now. 😔



So I have this “Overdue” column which shows it when the date is past 1.5 days from “Last Catchup”.


Formula: IF(DATETIME_DIFF(TODAY(),{Last Catchup},‘days’)>1.5,“Overdue”)



I have 2 more fields that need to be added to this:





  1. Engagement (Single Select Field)


  2. Tag (Single Select Field)




What it needs to do:





  1. I need to show the overdue after 2 days when “Engagement” field is set to “Couldn’t Connect”


  2. Overdue after 3 days when the “Engagement” field is set to “Guest Unresponsive”




AND



Need to hide the Overdue when:


The “Tag” field is set to “Confirmed” or “Lead Dropped”



Any help would be really appreciated. 🙂 I tried a few things, but in the end, it shows an error in the formula.

Hello and welcome @Prashant_T!



Based on your description I believe the below formula should do what you are looking to do:



IF(


    OR({Tag} !="Confirmed", {Tag} != "Lead Dropped"), 


        IF( 


            OR(


                DATETIME_DIFF(TODAY(),{Last Catchup},‘days’)>1.5,


                AND(


                    Engagement = "Couldn’t Connect",


                    DATETIME_DIFF(TODAY(),{Last Catchup},‘days’) > 2


                ),


                AND(


                    Engagement = "Guest Unresponsive",


                    DATETIME_DIFF(TODAY(),{Last Catchup},‘days’) > 3


                ),   


            ), "Overdue"


        ),


    BLANK()


)


It might need a little tweaking but it should give you the basic structure for the functionality you are looking for. Please let me know if you have any questions about how I wrote this formula- or if I can help tweak it to where it needs to be! ✨

Reply


Terms & Conditions