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Can't comment to other guests in Interface Portals

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Paul_Matsushima
6 - Interface Innovator
6 - Interface Innovator

Hello,

I need help understanding who can comment to each other in the Interface Portal feature. 

I set up an interface with multiple pages, each shared with different external guests who have "Editor" access to the interface, but not the underlying data. For example, page 1 is shared with all guests, page 2 with guest A, page 3 with guest B, and page 4 with guest C.

Guests can only comment to me, the base creator, and when using "@" they only see themselves and me. Even if multiple guests have "Editor" access to page 1 (which all guests have access to), they cannot comment to each other.

 
Here are some screenshots:
 
Screenshot 1:
Screenshot 2025-02-06 at 14.40.17.png
 
 
Screenshot 2025-02-06 at 15.20.39.png

 

Does anyone know what's going on with commenting in Interface Portals? I've looked at help articles (like here, here, and here), but none really answer specifically about Interface Portals commenting.

Thank you!

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