Help

Interface Comments notifications - unwatch/unfollow unless "@"

594 1
cancel
Showing results for 
Search instead for 
Did you mean: 
matt_stewart1
7 - App Architect
7 - App Architect

Is there a setting to only receive notifications if someone is "@" ?

Currently seems like in our interface, once you get an "@", you are permanently watching that comment thread for all future comments. we do NOT want that. so ...

 

  1. Is there a setting to only be notified if you are "@" in that specific comment? 
  2. OR ... is there a way to unwatch the comments from interface?
  3. OR ... is there an automation or API to constantly run to unwatch comments?
  4. OR ... a script to unfollow?

 

1 Reply 1
chloed_pdx
5 - Automation Enthusiast
5 - Automation Enthusiast

We noticed this as well - in an interface, there doesn't seem to be a way to toggle to 'not watching' if a user has been incorrectly tagged to a record or @-mentioned.