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‎Jan 24, 2023 05:43 PM - edited ‎Jan 24, 2023 05:56 PM
Is there a setting to only receive notifications if someone is "@" ?
Currently seems like in our interface, once you get an "@", you are permanently watching that comment thread for all future comments. we do NOT want that. so ...
- Is there a setting to only be notified if you are "@" in that specific comment?
- OR ... is there a way to unwatch the comments from interface?
- OR ... is there an automation or API to constantly run to unwatch comments?
- OR ... a script to unfollow?
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‎Jun 12, 2023 09:40 AM
We noticed this as well - in an interface, there doesn't seem to be a way to toggle to 'not watching' if a user has been incorrectly tagged to a record or @-mentioned.
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‎Feb 03, 2024 05:19 AM
A year after you posted this and no change. It’s made notifications unusable. So many comments….
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‎Feb 29, 2024 03:41 AM
we are able to click settings to view comments vs revision history vs all now... so surely making the little button to follow/unfollow comments can be added as well @AlexLama @Rosalind_Lutsky @Kelly_OShaughne ?
we've got a drive to have people use interfaces and its making communication impossible with never ending notifications after they participated once.
and while we are at it, there should be a user setting to auto-follow after they participate in discussion or only get notifications when they are mentioned.
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‎Mar 04, 2024 10:40 AM
Hey @matt_stewart1 -- we have a project in the works to enable follow/unfollow comments on Interfaces. Stay tuned!
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‎Mar 04, 2024 11:33 AM
This will bring great happiness to many of our users!!! Can not wait!!!
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‎Mar 04, 2024 04:34 PM - edited ‎Mar 04, 2024 04:34 PM
Please, please please also include Automations in this. I have a couple automations that fail regularly "on purpose" that clog up my notifications as well/
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