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‎Apr 25, 2023 01:50 PM
I created an interface with two pages, and one is not showing the information to the viewers. They are getting an error that says "Cannot access this data."
Other details...
- There are two pages in the interface --- one is a list, and one is a record detail page that only allows them to see their own record.
- They are all able to see their own record, but the list won't show up.
- The "Users can see" is set to "Specific records" and has one condition on it (status field = active).
- When I preview the page as the viewers, I'm able to see everything.
What am I missing?
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‎Apr 25, 2023 02:15 PM - edited ‎Apr 25, 2023 02:16 PM
This kind of resolved on its own. I ended up adding another page (a dashboard page with a grid) and then deleting that, and then the original list view started showing up for people. So, I don't know what the issue was, but it's working now.
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‎Apr 26, 2023 10:14 AM
Hi Jill! Thank you for flagging this behavior for us. I've done a bit of digging into this behavior and it sounds like a match for a bug that our team is presently working to resolve. Presently reproducible with interface-only users in the list layout, if a previously visible field is deleted, this error can appear. We're hoping to have a permanent fix for this out in the upcoming week, though in the interim, re-adding a layout routinely resolves this, as you've found. Let me know if this gives you any further trouble and I'm happy to take a closer look with you.
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‎Feb 23, 2024 04:00 AM
We've just received this message today too – one of our interface-only read-only users can't view a list.
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‎May 06, 2024 12:28 AM
I have the same issue - I am sharing 2 interfaces to users of a specific domain and one which is a list works, and the dashboard doesn't - they see tiles and it says 'Cannot access this data'. Any update on this? I haven't been able to get it to work with the workaround
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‎Aug 29, 2024 05:52 AM
We are running into a similar issue with the new public links to an interface. Data added as a view shows up as a "view data" button and then you have to log in to actually see the data. Any thoughts?
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