Apr 25, 2023 01:50 PM
I created an interface with two pages, and one is not showing the information to the viewers. They are getting an error that says "Cannot access this data."
Other details...
What am I missing?
Apr 25, 2023 02:15 PM - edited Apr 25, 2023 02:16 PM
This kind of resolved on its own. I ended up adding another page (a dashboard page with a grid) and then deleting that, and then the original list view started showing up for people. So, I don't know what the issue was, but it's working now.
Apr 26, 2023 10:14 AM
Hi Jill! Thank you for flagging this behavior for us. I've done a bit of digging into this behavior and it sounds like a match for a bug that our team is presently working to resolve. Presently reproducible with interface-only users in the list layout, if a previously visible field is deleted, this error can appear. We're hoping to have a permanent fix for this out in the upcoming week, though in the interim, re-adding a layout routinely resolves this, as you've found. Let me know if this gives you any further trouble and I'm happy to take a closer look with you.
Feb 23, 2024 04:00 AM
We've just received this message today too – one of our interface-only read-only users can't view a list.
May 06, 2024 12:28 AM
I have the same issue - I am sharing 2 interfaces to users of a specific domain and one which is a list works, and the dashboard doesn't - they see tiles and it says 'Cannot access this data'. Any update on this? I haven't been able to get it to work with the workaround
Aug 29, 2024 05:52 AM
We are running into a similar issue with the new public links to an interface. Data added as a view shows up as a "view data" button and then you have to log in to actually see the data. Any thoughts?