Airtable doesn't recognize me

Topic Labels: Data
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4 - Data Explorer
4 - Data Explorer

My database disappeared. It's not in any deleted folder. When I log in, Airtable acts like I'm a first-time user. Help!

1 Reply 1
Community Manager
Community Manager

Hi there,


I see you opened a support ticket with our team! So glad you were able to access your account. In case others are looking at this thread hoping for a solution for themselves, I just wanted to share that this was caused by LastPass (password manager) inputting undesired login credentials for the user. Manually typing in the correct email and password worked 👍