Hello, I've been experiencing some issues with Airtable the past few days and thought the community might further insight into what's happening.
Essentially, my base has been loading very slowly and when trying to select a linked record it often times out. When editing other fields (text, date etc.) it sometimes shows the error below. This has also been happening to my colleague, who is on a different network and uses a separate account. The issue happens intermittently but it's causing big disruptions to our workflow, especially when we need to re-enter data because it didn't save before forced to refresh.
We've recently integrated our Airtable base with Glide and have also been adding quite a few extra fields (some auto populated and formula-based) as we develop a new website and also sync data across that.
I'm wondering if the amount of new fields (particularly those that are auto-generated or automatically updated frequently), are causing our base have these issues. Whilst our base is growing, I don't think it's the size that's causing these issues. I think it's the complexity of the base and the demand from other applications on the data within.
Can anyone shed some light on this?
I contacted Airtable support a couple days ago but the issue appeared to resolve before they responded so I told them not to investigate. The issue has been happening intermittently since then so I will be raising it again but I thought the community might have some good insights too.
Thank you!