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Airtable MacOS Desktop App Broken Formatting

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jeremycastro
5 - Automation Enthusiast
5 - Automation Enthusiast

For the last 20 hours, I have not been able to access Airtable through the MacOS Desktop App.  Out of nowhere, the pages are all broken as if the CSS is not working.  I only see broken text.

I uninstalled, reinstalled.  Reloaded pages, nothing.

Anyone have insights?

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Vic_Airtable
Community Manager
Community Manager

Hey @jeremycastro 

Sorry to hear that you're having trouble getting the Mac desktop app to load. When this happens, it's usually an indicator that the app cache needs to be cleared. To do this, you'll need to open the desktop app, click Help on the menu bar, and select Clear cache and reload:

 

Unnamed

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1 Reply 1
Vic_Airtable
Community Manager
Community Manager

Hey @jeremycastro 

Sorry to hear that you're having trouble getting the Mac desktop app to load. When this happens, it's usually an indicator that the app cache needs to be cleared. To do this, you'll need to open the desktop app, click Help on the menu bar, and select Clear cache and reload:

 

Unnamed