our issue that we dont have laptops we use Ipad in our company
now the print function on the PDF generator Extension is working fine on Safari but it is not working at all on any other browser noting that we are using airtable web version on those applications and non of them seem to work "chrome, DuckDuckgo,Brave, Firefox, Opera "
There is also a similar option in Chrome to request desktop versions of websites as well.
However, the much better long-term solution would be to turn to external tools to create your PDF files for you, and you can completely automate the process of creating PDFs without depending on being able to load an Airtable extension that creates PDF files.
You can just click on a button or a link in your Airtable base, and your PDF will be automatically generated and placed back into an attachment field for you, or emailed to someone, or stored on a cloud drive, or whatever you want to do with the PDF file.