May 13, 2023 08:19 AM - edited May 13, 2023 09:23 AM
My team and I are really really disappointed that two-way sync is locked behind Enterprise. We've been waiting for that feature since it was announced last October. In the blog post they said "Two-way sync is currently in limited availability for Enterprise customers. It will be available more broadly in early 2023," which, at least to me, implied that it would be available to more than just Enterprise.
We have a lot of pretty complicated workflows here, and a few hacky workarounds to make two-way sync happen and it's a massive headache. Two way sync would help us a LOT and it's fking infuriating that it's just, not an option for us. We can't afford the $10,000 a sales rep told us it would cost to use Enterprise, plus we were told there's a minimum of 20 users. I really can't believe they would take such an important feature and just say "small businesses with less than 20 people aren't allowed to have this."
In a recent announcment on this very forum, Airtable said "These features will be a game changer for teams of all sizes—helping them build the apps they need on a scalable, secure platform." All sizes.... as long as those sizes are greater than 20 employees in a large enterprise. smh
Anyone else in a similar boat to us?
May 13, 2023 09:28 AM
I completely agree. I’ve been with airtable for 5 years and im very disappointed. There are many critical features that have been requested for years (since I was a new user) that have still not been developed/deployed. Additionally there is a huge gap between the pro and enterprise plan making it incredibly difficult for companies with smaller headcounts to process large data. There’s no ability to buy more space or records without paying $10,000 per year. Now, this enterprise-only 2-way sync feature, assuming their are no plans to make it available to the broader audience, is insulting. Airtable should do the right thing by it’s community and make this broadly available.
May 13, 2023 09:30 AM - edited May 13, 2023 09:33 AM
glad I'm not the only one who's genuinely upset by this.
When the email about 2-way sync came in my business partner and I cheered at our desks. And then we read the post....and now we're forking pissed.
May 13, 2023 09:35 AM
It’s unfortunate but these limitations are going to make growth impossible for many businesses. It’s caused me to start looking at alternatives that can facilitate growth.
May 31, 2023 03:11 PM
Hello, feel free to message me directly and I can see what I can do about getting approval for less users than the required 20.
Aug 28, 2024 01:16 PM
Has this been solved?
Aug 29, 2024 09:16 AM
The plans have changed since this thread – the Business plan now supports two-way syncing.
https://airtable.com/pricing