Help

Are user fees attached to number of users or individuals?

Solved
Jump to Solution
870 4
cancel
Showing results for 
Search instead for 
Did you mean: 
Lynette_Huntley
5 - Automation Enthusiast
5 - Automation Enthusiast

Hi. If i pay for two users can I at any stage change who one or both of the users are? As long as I only have two users, does it matter who they are - ie are the fees attached to the number of users, not the individuals?

1 Solution

Accepted Solutions
Mohamed_Swella1
13 - Mars
13 - Mars

Hi @Lynette_Huntley,

The fees are attached to the number of collaborators in a Workspace, not individuals not users. Meaning, if you have a Base in a Workspace on the Pro Plan and you have 3 collaborators (yourself and 2 others) you will pay for 3 users. On the other hand, if they dont have Workspaces on Plus or Pro Plans, they will not pay anything.

So, you as the creator of a Base in a Workspace, van change the billable users at any time.

If that doesnt answer your question, please see this [https://support.airtable.com/hc/en-us/articles/360042311614-Who-counts-as-a-billable-collaborator-](http://Help Article) on Billable Users

BR,
Mo

See Solution in Thread

4 Replies 4
Mohamed_Swella1
13 - Mars
13 - Mars

Hi @Lynette_Huntley,

The fees are attached to the number of collaborators in a Workspace, not individuals not users. Meaning, if you have a Base in a Workspace on the Pro Plan and you have 3 collaborators (yourself and 2 others) you will pay for 3 users. On the other hand, if they dont have Workspaces on Plus or Pro Plans, they will not pay anything.

So, you as the creator of a Base in a Workspace, van change the billable users at any time.

If that doesnt answer your question, please see this [https://support.airtable.com/hc/en-us/articles/360042311614-Who-counts-as-a-billable-collaborator-](http://Help Article) on Billable Users

BR,
Mo

Thanks so much Mo - so basically I can swap people in and out without extra change as long as I don’t increase the number of collaborators?

Welcome Lynette

Basically yes you can do that. But before adding a new collaborator remove the old one. You will be billed prorate for the duration of the collaborator.

Thank you so much! I really appreciate your help.
very best to you,
Lynette