Apr 28, 2023 02:54 AM
We use QR codes and print labels using the QR codes. However, Make cannot access the QR code anymore due to the URL's no longer working. This happened once last week, and then was resolved. Is anyone else experiencing this?
We rely on the QR code URL and this is breaking down our entire business functionality since we can't process any new items until this is resolved.
I click the URL and see 'The link you're trying to visit is not available. Please visit our support center for more information.'
Apr 28, 2023 03:47 AM
Links expire after 2 hours when accessed externally. You will need to store your QR codes somewhere else after you use the link through an API tool like Make.
Apr 28, 2023 04:23 AM
I've regenerated the links multiple times, and tested it on new records, and it happens the same way. It's worked reliably for the past 2 months of time, and now last week this occurred, then resolved itself, and then occurred again last evening.
How does any of that make any sense, if they expire after 2 hours?
Apr 28, 2023 04:25 AM
I just added a photo as an attachment, the link changed, and still the same error.
Apr 28, 2023 04:45 AM
Having the same issue, attachments were converted to URL into "https://dl.airtable ecc..."
Now that link doesn't work anymore, but if i copy paste the URL by opening the image in another tab, ending with "https://v5.airtableusercontent.com" it works.
Is it because the servers are under maintance or what?
Kinda lost with the changes about URL expiration, but everything that my clients access is always inside the AirTable content, the extension that pull this URL is to print documents with user signature.
Anyone can help?
Apr 28, 2023 04:57 AM
Glad to know it's not isolated (sorry, but at least now maybe they will patch/fix it). Same with me -- it's as if they are still storing it (in fact, the right click, copy image link url actually works incognito as well, so it's not a matter of it being an internal link only).
I don't understand. Sort of painful. Asked last week when it happened if they could help identify the issue in my support request.
It got resolved, but never got an answer as to what happened.
Apr 28, 2023 05:42 AM
Hopefully we'll get an answer soon, i need to fix this mess if it's related to deprecated tech....
Apr 28, 2023 05:46 AM
Yes, same for me as well! Everything works ok yesterday (for more than 2 hrs
), however, it isn't working even for 2 minutes now. I tried to upload a file just now but it go with error msg immediately.
Therefore, I think there must be a server issue.
I sort out a way of storing url via google dirve, but if the Airtable attachement URL is not working, I can't set it up.
Once the dl.xxx link is created, using Gmail API to connect API tools, like Pabbly Connect , which I use. Then, connect Google Drive to upload the file and obtain the direct download link. Once u have it, you can update it via Airtable with this more stable link. By doing so, I only consume 2 charageable steps, which shld be fair enough.
Hope to have it fixed ASAP
Apr 28, 2023 09:02 AM
You guys saw any previous link working again?mine are all broken
Apr 28, 2023 12:49 PM
I'm afraid using Airtable links with other services won't be possible anymore. I feel their communication on this topic is catastrophic, and they should have written to their users multiple times to explain and describe the consequences of this update.
Apr 28, 2023 01:33 PM
Formulas that reference attachment fields will not experience any changes in output. However, any attachment links that are output will become invalid and no longer work to access the attachment
Apr 28, 2023 06:45 PM
I have just created the flwg link but it just showed the same error msg <The link you're trying to visit is not available. Please visit our support center for more information.>:
Therefore, I have got no medium to transfer to CDN. Please let us know how to do it?
Tks & Bgds
Apr 28, 2023 10:44 PM - edited Apr 29, 2023 12:26 AM
I understand that Airtable wants more security and want to lower traffic usage, but now you cannot export your data to a Google sheet or an Excel if you've got attachments. We're jailed inside Airtable and can't produce documents outside of it. We're using Airtable for media management and export tons of documents with thumbs now it's simply not possible.
Apr 28, 2023 11:19 PM
Agree. Now we have to spend a lot of time on alternative methods. This is the first airtable update I hate.
Apr 30, 2023 06:37 PM
Can you please explain why a freshly created expiring download URL below goes immediate unavailable? The same error msg showing up again?
Please explain ASAP if it is a bug or policy change, since it is really disturbing for users, especially, you mentioned that it should work for 2 HR, while it go bust right away.
Appreciate yr prompt action and reply on this issue!
May 01, 2023 01:46 PM
i m facing url issue .i have extracted url of all my attachments.and i stored to csv then i send to my users after new version of airtable my all extracted url not working.please help me
May 22, 2023 04:01 PM
Try creating a new table as I did and it suddenly worked. (create duplicate with values for e.g.).