I would like to build a library of follow up emails that are stored in a table that will go out to customers at different times depending on where they are in the sales process.  I would like to personalize the emails and provide some other specific information specific to their account.   I envision it as it being kind of a form letter with variables situation 

For example

Dear {Customer First Name}

We have you scheduled for service on {Service Date} arriving between {Start Time} and {End Time}.

We look forward to seeing you

{Sales person name}

There will be 5-10 different emails so I would like for these to be stored in a table that can be easily changed or added to and can be run through a single automation.   

I would appreciate any thoughts on how this could possibly be accomplished.  I"m open to using formulas, automations, scripts..  

Thanks in advance!