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Re: Can't download video - help!

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Jo1
4 - Data Explorer
4 - Data Explorer

Hi!

I need some advice / help related to video: 

Here's what happens: 

I upload video to AirTable. 

Later, I CAN download this same video from the desktop, but NOT via the app on my phone. Instead, I get a message that says, "Video not saved."

Any insights? 

J

1 Reply 1
FlywheelConsult
6 - Interface Innovator
6 - Interface Innovator

It could be a video formatting thing. Perhaps your phone doesn't like the video format or maybe it hasn't had time to download completely before saving to your phone. Here's a link to a related topic: https://community.airtable.com/t5/other-questions/can-t-view-quot-mov-quot-files-for-attachment/td-p...

Another thought is to upload the video to another service such as Dropbox and include the link to the video in your airtable base.