Jan 11, 2022 05:46 AM
Hello,
Our records number has exceeded the 1200 limit however we then deleted several hundred records but the records number doesn’t appear to have reduced and the account is still warning we are over the limit.
Can anyone shed more light on this or ideally how to resolve it?
We deleted the records and then emptied the trash but it hasn’t changed.
Many thanks in advance
Solved! Go to Solution.
Jan 11, 2022 05:58 AM
Welcome to the Airtable community!
If you recently deleted the records, it can take a while for the workspace settings page to recognize the new record count. This value is not instantly updated. The record count should be updated by tomorrow. In the meantime, this is a “soft limit.” You should be able continue using the base.
Jan 11, 2022 05:58 AM
Welcome to the Airtable community!
If you recently deleted the records, it can take a while for the workspace settings page to recognize the new record count. This value is not instantly updated. The record count should be updated by tomorrow. In the meantime, this is a “soft limit.” You should be able continue using the base.
Jan 11, 2022 06:15 AM
thank you for your help, we will review it tomorrow and see if the record count has updated.