I might have been swept up in some A/B testing, but I’ve started seeing an “Email me a copy of my responses” checkbox at the bottom of some of my forms some of the time. When the box is checked, it opens up a yellow email field.
When I put in my email I get a receipt and my browser is redirected to an airtable.com signup form.
My question is, does anyone know how to turn it off?
My feedback for the Airtable team:
I like the receipt capability, that’s a great addition.
But on this particular form (and many others like it) I don’t want people to be diverted to create an account. Oftentimes the form is one step in a longer journey/process I’ve created. This changes disrupts all that since I can’t enable/disable or - for now - even predict when I’ll see this feature.
In our use case, 99% of people filling out my forms have no reason to join airtable. It’s not like they would get to see the record they just created. I understand you probably want to drive new user growth, but I don’t think there’s much overlap between filling out a form and creating a brand-new account. It would make much more sense to try to sign someone up from the email receipt.
I am also seeing this garbage intermittently on my forms. As the OP noted, this is completely unacceptable and it breaks our business flow. I am also on the Pro plan and have Airtable branding turned off for the form.
This is a bad implementation on any plan, but especially for paying Pro customers. Navigating the user’s browser away from my website – when the user is right in the middle of interacting with my website – totally breaks the entire purpose here. You can do better, Airtable.