Jan 03, 2023 06:11 AM
Hi there, I created a button that runs a script to download an attachment from an external API. This works 100%, but it opens the Extensions pane, when the button is clicked.
Is it possible to NOT open the extensions pane when the button is clicked to download and attach the document to the record?
Jan 03, 2023 07:25 PM
Hey Jeremy, You are not alone in this problem. I stopped using all buttons to run scripts for the same reason. I am sorry I don't have a solution.
Jan 03, 2023 07:31 PM
Here is a link that might help. I also switched using a button to an automation triggered by checking a box.
Feb 28, 2023 04:52 AM
Thanks Jason, I got it to work and never checked the community again. I added in the end as part of the workflow and used a status change (drop down field) to trigger the downloading via an automation script.