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Error message "On your billing plan, you may only email collaborators with verified emails. See more plans."

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Robert_Croydon
4 - Data Explorer
4 - Data Explorer

Hi - We have signed up to the Pro Plan but when I try and set up emails I get the message “On your billing plan, you may only email collaborators with verified emails. See more plans.” Is this because we are still on a Pro Plan Trial and it is waiting to switch over in 2 days to the full Pro Plan. Can it be forced to switch over now if this is the case?

1 Reply 1

Yes, this is because you are on the pro trial. You have to contact Airtable support to skip the trial period and get the full Pro plan.