The temporary workaround is to disable password updates on Google Chrome until they fix the problem. The other solution is set all fields to long text, but that just doesn't make it any better than Excel.

how on earth did you get them to actually open up a ticket? i tried reaching out to support- and that was super hard to figure out how to do. i did get a generic reply, suggesting i reach out to the airtable community for assistance and that i turn off key functionality of the most widely used internet browser (aka Chrome and the password saving feature). but it came from a noreply email. so there is no actual ticket open. 

just curious how you managed the feat?

i thought i would share that i actually heard back from a Technical Support Specialist. initially, he just suggested that i turn off the password save feature. when i pressed for more detail, asking if this would be a short-term stop gap measure, or they would have it resolved soon, i also got a response. 

Courtney, in Support, indicated

Our engineering team has been made aware of this issue and has been actively working on a potential fix that should be live by next Tuesday. 

Please let me know if this issue persists after then and I will be sure to let our engineering team know that further investigation is required. We appreciate your patience in advance! 

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 So i'm more encouraged now. i'm willing to turn off this feature for a few days. Tuesday is soon.

It was a long grueling process. I'd rather go through a divorce, but the subject was "Lack of Support" which caught their attention. It took me about 30 minutes to get an actual form where I could leave a message because I was taken through a bunch of bots which ended with articles.

That is outstanding news! Thank you for grabbing their attention on another side,

Airtable support just emailed to follow up and let me know that the potential fix is live! So hopefully this will do it. i just turned the password save feature back on, and we'll see what happens...

WOOHOO!! Will check it out!

I see above that the fix was issued on 10/23.  the password prompt Issue still seems to be a problem...as of 10/25. is anyone else still having the problem?

So, it was fixed yesterday.  I changed all my long text back to single line text and it was working great yesterday.  Logged in this morning and the password change prompt is back.  😞

Well, it was fixed yesterday, but it is back to the password prompt today. 

It was working yesterday, I changed all my long text back to single line text and it was wonderful.  But today, I am seeing the password prompt again.  Can you maybe open you ticket back up?  

As with some others, I'm still experiencing this issue today.

I reopened the ticket and told them several were having issues with it. I also have had the problem TODAY but not yesterday. Fingers crossed. Please keep updating here so we know to keep the ticket on top of their minds. 

Thank you, I am still having the issue today and did as well yesterday. 

I'm also having the issue today. Haven't used it in a few days, so I don't know if it is back or if it never left...

Support is aware that the problem has come back. I reached out to them, and here is their response from yesterday:

Hi Margaret,
I'm sorry if we have limited troubleshooting for this as we have a dedicated team focused on resolving it. Currently, this remains a recognized issue, and our engineering team is actively addressing it at this very moment. 
I appreciate your patience.

same here and I just hit Save by accident.   Great!

Popping in to say me and several of my coworkers are all experiencing this issue, primarily with single line text fields, but also number fields that we can't reconfigure. We're all on the 2021 iMac in office, using Chrome as our browser. It's happening when I'm working at home on my Pixelbook too.

I am having this issue as well. Please help with solution!

Hi everyone,

I have reached out to support yet again to see if they have an answer. It's really sad that they are so difficult to reach.  Before they became bigger and upped all their pricing, they had better support. Now, it's pay to play but you're on your own.

I will post any updates I hear, but the last one was that standard "we know and your satisfaction is important blahblahblah"

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@MDminuth wrote:

Before they became bigger and upped all their pricing, they had better support. Now, it's pay to play but you're on your own.

---

woohoo! capitalist zombification takes another.   🥂  💰  🐑  💔

Seriously though, all around me customer service is being depleted and we're left to our own devices while paying tax to the techno-feudal overlords.  I feel like this is such a burden on mental health, and it's ramping up every year. No wonder people are burning out and giving up. 

Ok sorry, rant over.

Hey all, we've made a few fixes to help stop this from happening.

If you still see this issue happening, please update Chrome to the latest version.

If after updating Chrome you still see this problem, please help us keep investigating by telling us:

1. What version of Chrome you are using
2. What part of the product you are using (e.g. Grid view, not in an Interface)
3. What input fields the autofill is mistakenly appearing in

We're sorry about this annoying issue - we'll keep trying to fix it!

Chrome VersionVersion 119.0.6045.105 is the latest version which I am using.

I have been using grid view, not an interface, and it happens with most of the fields.

Is it happening now? Don't know. It was happening yesterday, but honestly, this has been such a negative that I've been avoiding using Airtable lately, which is sad because I've used it for maybe 8 years now. I tried it a moment ago BRIEFLY and did not see the password update request, but that doesn't mean it's totally fixed. Will let others chime in.

I updated Chrome to the latest version (119.0.6045.124) and refreshed the Airtable page. Seems like the issue is fixed now 👍

Things  are working as they should for me -  at the moment. (I am using an up-to-date version of Chrome and I tested all the fields I recall giving me trouble before: Single line text, Email, Number, Currency in the Grid view.)