Formstack App - "Error: Sorry, but this account has not been verified!"

Topic Labels: Extensions
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6 - Interface Innovator
6 - Interface Innovator

Hi! I want to use the Formstack app, but I’m getting this error when I hit the “Create document” button:

Screen Shot 2021-06-09 at 5.37.14 PM

Similarly, in Formstack, the Merge History shows:

Screen Shot 2021-06-09 at 5.40.23 PM

I’m signed in to both applications and am not having any other problems in either of them, but something about the integration is obviously not right. I haven’t seen this problem discussed in other posts - has anyone else seen this behavior? Not sure what to try!

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4 - Data Explorer
4 - Data Explorer

I’m having this same issue….any solution??