Upcoming database upgrades. Airtable functionality will be reduced for ~15 minutes at 06:00 UTC on Feb. 4 / 10:00 pm PT on Feb. 3. Learn more here

Gmail automation - Insert First Name isn't showing

134 1
Showing results for 
Search instead for 
Did you mean: 

Hello everyone! For my gmail automation, the first name isn’t displaying when I generate a preview of the email. Why is that? Is there a way to find out what restrictions there are when inserting fields?

1 Reply 1

You will need to re-test the trigger again, and then preview the email again. Make sure that the record you choose for testing the trigger has a first name for that formula field.