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Re: Google sheet import asking for login in but returning error message?

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enzocarasso
4 - Data Explorer
4 - Data Explorer

My VA has been trying to import files from Google Sheets for days but always ends up having the same issue.

Each time she asked to log in to Google Sheets to import from there she ends up having an error 400. 

We have been cleaning cookies and all but nothing seems to work - See video recording of the error here

Any help/ guidance or how told solve this would be extremely valuable.

Thanks

1 Reply 1
Juliana
Airtable Employee
Airtable Employee

Hi Enzo! It doesn't look like I'll be able to view the provided video, but typically with these types of errors we first advise users to ensure that their browser allows third-party cookies. I'd next recommend revoking Airtable's access of Drive from https://myaccount.google.com/permissions?pli=1 then completely deleting the connection in Airtable and reconnecting (in that order) per our guide here. That should hopefully resolve it, but if not, let me know.