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‎Aug 30, 2018 02:53 AM
@Katherine_Duh from Airtable is very chatty in the lower left corner of my Bases, on a daily basis – see screenshot…
Her tips appear and re-appear on every browser session in a particular base.
These tips are handy, but I should be able to dismiss them for good once read and understood.
How can I do that?
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‎Sep 04, 2018 01:09 AM
Kind of disappointed that no-one has an answer to this. And was hoping that @Katherine_Duh herself might respond.
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‎Sep 04, 2018 11:35 AM
Unfortunately, the fact that an in-app message will appear in multiple windows/tabs if you have multiple windows/tabs open is a limitation of the software that we use to broadcast the in-app messages (Intercom), and I don’t think there’s an easy way for us to solve it at the moment. I wish I had a better answer for you. In the meantime, I can prevent you from getting any in-app messages at all by putting your name on the opt-out list, but I can’t force in-app messages to only appear in one window. :disappointed:
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‎Sep 04, 2018 01:23 PM
Thanks Katherine, understood.
For clarity, for me the (minor) annoyance is not a multiple window issue. It’s that the messages re-appear with every new browser session.
I can live with it. Seems like Intercom should offer you something better though :slightly_smiling_face:
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